Wholesale Terms | Unker's Products

Reseller Terms & Conditions

Last Updated: December 29, 2025

These terms are issued by Old Time Essentials, LLC, the owner and operator of the Unker’s Therapeutic Products brand. They outline the conditions governing the resale of Unker’s Therapeutic Products and provide guidance to authorized resellers.

Ordering Details

Placing Orders: Orders must be submitted using the Wholesale Order Form or an authorized company purchase order. Wholesale customers operating under prepayment terms may also place orders through the Online Wholesale Store at www.unkerswholesalestore.com.

Orders may be submitted using the following methods:

Email: orders@unkers.com
Phone (Text or Call): +1 (307) 670-4665
Fax: +1 (866) 939-2971
Order Address: Old Time Essentials, PO Box 440, Upton, WY 82730
Payment Address: Old Time Essentials, PO Box 12290, Cincinnati, OH 45212
Wholesale Online Store: www.unkerswholesalestore.com

If order forms or pricing are updated, an updated Wholesale Order Form will be provided.

Order Lead Time: Unker’s Therapeutic Products processes orders within five to seven business days, excluding shipping time.

Pricing: Pricing is subject to change without notice. For the most current pricing, please reach out to orders@unkers.com.

Business Hours: Business hours are Monday through Friday, 9:00 AM to 5:00 PM EST, excluding major holidays. Any changes to business hours will be communicated when applicable.

Inventory Details

Order Volume: To support inventory planning, Unker’s Therapeutic Products may request an estimate of monthly or annual order volume. Resellers should promptly communicate any material changes to anticipated volume or discontinuation of regularly ordered items using their preferred contact method.

Out of Stock Items: If a regularly ordered item is unavailable or on back order, Unker’s Therapeutic Products will notify the reseller as soon as reasonably possible.

Billing Details

Payment Terms: Unless otherwise agreed in writing, all orders require prepayment by credit card, check, or ACH payment.

Designated Billing Contact: Each reseller must designate at least one Billing Contact. This contact will receive communications from Unker’s Therapeutic Products related to billing matters, including invoices, receipts, billing corrections, and updates to billing information. Updates to the Billing Contact must be submitted to orders@unkers.com and include the new contact name, email address, and phone number.

Shipping Policy

Shipments are made only to the authorized reseller and not to third parties. Unker’s Therapeutic Products ships exclusively through Old Dominion Freight Line, USPS, or UPS. Reseller provided shipping accounts may be used if they are established with one of these carriers. Prepaid shipping labels for carriers outside of those listed are not accepted.

Damaged Goods and Return Policy

Returns are accepted only under limited circumstances and require prior authorization. Old Time Essentials, LLC does not authorize returns for products more than sixty days from the date of purchase, special order items, or discontinued products.

Obvious Freight Damage: If a shipment is received with visible freight damage or a clearly damaged carton, the shipment must be refused and Unker’s Therapeutic Products must be contacted within five days of refusal.

Concealed Freight Damage: Concealed damage must be reported to Unker’s Therapeutic Products within ten days of receipt. Products must remain in the original carton with all packing materials and documentation. Failure to report damage within this timeframe may result in denial of the return request.

Any Non-Defective Discrepancies: All shortages, overages, labeling errors, or handling discrepancies must be reported within five days of receipt of shipment.

Non-Defective Product Returns: If a product was purchased directly from Old Time Essentials, LLC and the reseller is dissatisfied with the product, a return authorization must be requested within thirty days of receipt. Products must be unopened and returned in undamaged condition before any refund is issued.

To report an issue, resellers must reference the applicable invoice and provide the following information:

Customer name, address, and phone number
Item description, quantity, description of the issue, and supporting photographs when applicable

All returns require approval from Old Time Essentials, LLC. Approved returns must be shipped in original packaging and include original UPC or SCC codes.

Unauthorized Third Party Website Policy

Resellers are not permitted to sell Unker’s Therapeutic Products on third party marketplaces including Amazon, Walmart, eBay, or Etsy without prior written authorization from Old Time Essentials, LLC. Violation of this or any other reseller policy may result in account termination and revocation of resale authorization at the discretion of Old Time Essentials, LLC.

Minimum Advertised Price (MAP) Policy

This Minimum Advertised Price Policy is established by Old Time Essentials, LLC to protect the brand integrity, reputation, and pricing standards of Unker’s Therapeutic Products. Requests for current Suggested Retail Pricing and MAP schedules may be directed to support@unkers.com.

The following guidelines apply:

The advertised price of Unker’s Therapeutic Products may not be more than fifteen percent below the Suggested Retail Price provided by Unker’s Therapeutic Products. Old Time Essentials, LLC may modify MAP requirements at its sole discretion.
Resellers must implement this policy within seven days of receipt and are responsible for ensuring compliance across all sales and advertising channels.
This policy applies to all forms of advertising, including print, digital, broadcast, email, signage, and online listings. In store advertising that is displayed only within a physical retail location and not distributed externally is excluded.
Advertising that includes free or discounted products in a manner that effectively reduces the advertised price below MAP is prohibited.
Strike through pricing, comparative pricing, or similar visual pricing modifications that display pricing below MAP are not permitted.
MAP applies only to advertised prices and does not regulate actual point of sale pricing offered to individual consumers.
MAP does not establish maximum advertised pricing. Internet auctions may not display or imply pricing below MAP.
This policy does not restrict general advertising statements such as lowest prices, price matching, call for price, or add to cart to see price, provided no advertised price falls below MAP.
Old Time Essentials, LLC reserves the right to discontinue relationships with resellers that negatively impact the brand image of Unker’s Therapeutic Products. Enforcement actions may be taken without prior notice.

Intellectual Property and Copyright Usage Policy

Old Time Essentials, LLC grants authorized resellers a limited, non exclusive, and revocable license to use trademarks, copyrights, and related intellectual property solely for the purpose of marketing and reselling Unker’s Therapeutic Products.

Resellers must promptly update or modify marketing materials upon request to remain aligned with current brand standards. Use of the Unker’s trademark in any domain name or URL is prohibited.

Resellers may not create, modify, distribute, or publish independent images, text, logos, product descriptions, or derivative materials relating to Unker’s Therapeutic Products without prior written consent from Old Time Essentials, LLC.

Termination Policy

Old Time Essentials, LLC reserves the right to terminate a reseller account and revoke authorization to resell Unker’s Therapeutic Products at any time, with or without cause.

Change of Terms Policy

Old Time Essentials, LLC may revise or update these terms at any time at its discretion.